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Contact Arke Technologies

Call Arke Technologies on 010 447 2445 or email info@arketechnologies.com, Monday to Friday 08:00–17:00 and Saturday 09:00–13:00 (SAST). Our head office is in Greenstone Hill, Johannesburg. Tell us what you need using the form below; we aim to respond to new enquiries within one business day.

Send a messageCall 010 447 2445

Tell us what you need

Give us context and our first reply will be more useful: what you run, how many people use it, what is not working, and any deadline or tender closing date.

Your company, department, municipality, school or institution.

For example, IT manager, procurement officer or bursar.

We reply to this address.

Include the area code. For a number outside South Africa, start with + and the country code.

Staff who use IT, or learners for a school or college.

If a tender or RFQ closes on a set date, tell us so we can plan the response.

Tell us what you run today, what is not working and what a good outcome looks like. Please do not include passwords or other sensitive details.

3,000 characters remaining

We aim to respond to new enquiries within one business day.

Arke Technologies (Pty) Ltd, 8 Greenstone Place, Stoneridge Office Park, Block A North, First Floor, Greenstone Hill, Johannesburg, 1609, South Africa, processes the details in this form under the Protection of Personal Information Act (POPIA) to respond to you and to keep a record of our correspondence. Fields marked optional are optional; without the others we cannot respond. You may ask to see, correct or delete your details, object to their use, or complain to the Information Regulator. Contact our Information Officer at info@arketechnologies.com, and read our privacy notice.

Reach us directly

Head office: 8 Greenstone Place, Stoneridge Office Park, Block A North, First Floor, Greenstone Hill, Johannesburg, 1609, South Africa

Telephone: 010 447 2445 (international: +27 10 447 2445)

New business and general enquiries: info@arketechnologies.com

Existing clients' support: support@arketechnologies.com

Hours: Monday to Friday 08:00–17:00; Saturday 09:00–13:00 (SAST)

We serve organisations across Johannesburg, the East Rand and the rest of South Africa, mostly remotely on our own tooling, with on-site work by our own team.

A wood-panelled council chamber under a domed skylight.

Hardware, connectivity and procurement

For an overview of what we do, start at the Arke Technologies home page or our services.

What happens after you get in touch

  1. We reply, aiming for one business day, with questions or a time to talk.

  2. We talk it through to understand your organisation, your systems and what must not fail.

  3. We propose

    An assessment and a written proposal, or a bid response with the documents a tender requires. If we are not the right partner, we say so.

We use your details to respond to your enquiry, as our privacy notice explains under POPIA; you can reach our Information Officer at info@arketechnologies.com.

Frequently asked questions

How quickly does Arke Technologies respond to enquiries? Show answer

We aim to respond to new enquiries within one business day. Include your organisation, the number of users, what you run today and any deadline, such as a tender closing date, so our first reply is useful. For something urgent, call 010 447 2445 during office hours.

Where is Arke Technologies located? Show answer

Our head office is at 8 Greenstone Place, Stoneridge Office Park, Block A North, First Floor, Greenstone Hill, Johannesburg, 1609, South Africa. Greenstone Hill is in Edenvale on the East Rand, beside Modderfontein and close to OR Tambo International Airport. Please call ahead before visiting so the right person is there to meet you.

How do existing clients get support? Show answer

Existing clients email support@arketechnologies.com or call 010 447 2445 during office hours; new business goes to info@arketechnologies.com. Incidents are prioritised P1 to P4, and the response and resolution targets, escalation and any out-of-hours or weekend cover are agreed in your service-level agreement.

Can Arke Technologies send company documents for a tender? Show answer

Yes. We supply our CIPC registration certificate, B-BBEE sworn affidavit, bank confirmation letter and completed SBD forms when a bid requires them. Choose "procurement and company documents" on the form and give the closing date, and we send them together. Our registration and VAT numbers are on the company facts page.

Prefer to talk first?

Call us during office hours and ask for new business; we will put you through to someone who can help.

Call 010 447 2445