Skip to main content
010 447 2445Contact
Arke Technologies home
Request a hardware quoteTalk to us
Arke Technologies home
Forklifts move stock across a busy warehouse floor.

An IT company for Midrand companies, campuses and public bodies

Arke Technologies (Pty) Ltd is a Johannesburg IT company serving Midrand companies, public bodies and schools, from Waterfall and Kyalami to Halfway House and Vorna Valley. We run managed IT, networks, cloud and cybersecurity under one SLA from our Greenstone Hill head office, covering your Johannesburg and Pretoria offices on the same contract.

Request an IT assessmentSee what we run

Midrand companies and the IT they depend on

Midrand sits on the N1 between Johannesburg and Pretoria, and its office parks and estates hold corporate head offices, distribution centres, data centres and public bodies. Many Midrand companies run larger sites than a city-centre office does: campuses of several buildings, warehouses where staff scan stock on handheld devices, and server rooms or colocation racks the business cannot work without.

If you are comparing IT companies in Midrand, ask the questions that decide an outage: who answers, the targets by priority, what is done on site, and how the network between buildings and branches is watched. Our head office is in Greenstone Hill, Edenvale, rather than in Midrand itself; we serve Midrand remote-first on our own tooling, with on-site visits set by the on-site policy in your SLA.

One contract can also cover your Midrand site, a head office in Sandton or Johannesburg, and a branch in Pretoria and Centurion, with one ticket queue and one monthly report. See where we work for every area we cover.

The Johannesburg skyline beyond a green belt of trees.

What IT companies in Midrand are asked to run

A campus or a distribution centre asks more of an IT company than a single office floor does. This is what we run for Midrand organisations.

A warehouse worker checks stock on a tablet between racking.

Campuses, warehouses and colocation racks

Campuses. Several buildings mean fibre backbones between them, a comms room in each, and one set of firewall and Wi-Fi policies across all of them. We design, install, certify and document the cabling, and monitor the network so a failing link is raised as a ticket rather than discovered by staff.

Warehouses and distribution centres. Metal racking and stock block and absorb Wi-Fi signals, so access points are placed for the aisles, not the floor plan, and the network must carry handheld scanners, printers and the warehouse system through a shift. We connect that system to your ordering and accounting software where needed; see IT for agriculture, logistics and distribution.

Colocation racks. Many of South Africa's colocation data centres are in Gauteng, several of them in and around Midrand. We do not own a data centre; we place and manage your equipment in South African colocation facilities, size and supply the hardware through Server Hub, and run the virtualised platform on it. Server rooms that stay on your own site get sensible power, cooling, UPS and racking for load-shedding.

Johannesburg's city centre from above, the Hillbrow Tower on the skyline.

Public bodies and state-owned entities

Public entities and state-owned entities with offices in Midrand buy under the PFMA, and we work to its procurement and reporting disciplines. See IT for state-owned entities.

  • Level 1 B-BBEE contributor, giving buyers 135% procurement recognition (sworn affidavit available on request).
  • CSD supplier number and SARS tax compliance status, available on request, with company documents and a bank confirmation letter; standard bidding documents (SBD forms) completed where a bid requires them.
  • How to buy: a tender or RFQ response, or a proposal and SLA issued against your purchase order.
  • Audit-ready documentation: asset registers, change records, access logs and SLA reports.
  • King IV Principle 12 reporting for boards, and POPIA-aligned handling of personal information.
  • Continuity: you own your data, credentials and documentation, and the exit terms are in the SLA.

How we take over IT for a Midrand organisation

  1. Discovery and assessment

    We document your devices, servers, licences, networks, suppliers and credentials, and test them against a security, backup and support baseline.

  2. Proposal and SLA

    Scope, exclusions, on-site policy, price per seat and term, in writing. Incidents are prioritised P1 (critical outage) to P4 (low-impact request), with targets matched to the business impact of downtime and agreed with you.

  3. Onboarding

    Credentials, runbooks and an asset register are recorded, and we take over from your current provider or team on an agreed date.

  4. Management

    Monitoring checks each computer every 15 minutes and logs faults as tickets automatically; remote work runs on our own platform, with every session approved and logged.

  5. Monthly service review

    Tickets, SLA performance, security, patching and backups, and what changes next.

What IT support in Midrand costs

Last reviewed: September 2026.

  • R180 to R400 per user per month

    published South African managed IT rates (matnet.co.za, September 2026), with some providers listing R450 (MiBOT, September 2026).

  • R550 to R750 an hour, ex VAT

    published rates for IT project work (matnet.co.za, September 2026).

  • About R21,054 a month

    the average Johannesburg IT support technician's pay (Indeed, September 2026), before leave cover, tools and training.

In Midrand, the price moves with users and devices, buildings and branches, warehouse and campus networks, colocation, security tooling and hours of cover. We price managed IT per user per month after an assessment, and quote projects, such as a new warehouse network, before work starts. See managed IT pricing.

Frequently asked questions

Do you have an office in Midrand? Show answer

Our head office is in Greenstone Hill, Edenvale, on the East Rand, and we serve Midrand companies on our own tooling. Staff reach the service desk by phone or email, monitoring logs faults as tickets automatically, and on-site visits are scoped and quoted per engagement.

Can one contract cover offices in Midrand, Johannesburg and Pretoria? Show answer

Yes. One SLA can cover every site you run, with the scope, on-site policy and price per seat set per site where they differ. You get one service desk, one ticket queue and one monthly service review across Midrand, Johannesburg and Pretoria, and a new branch is a change to the SLA rather than a new supplier.

Do you manage servers in colocation data centres around Midrand? Show answer

Yes. We place and manage client equipment in South African colocation data centres, and size and supply the servers through Server Hub. We do not own or operate a data centre ourselves. We run the virtualised platform on VMware, Hyper-V or Proxmox, and include the racks in monitoring, patching and backup under the SLA.

Do you provide IT support in Midrand on site? Show answer

Yes, as your SLA sets out. Faults are fixed remotely wherever possible, through our own remote-access platform, with every session approved and logged, and on-site visits for hardware, cabling and installations follow the on-site policy agreed in your SLA. Out-of-hours and weekend work is available by agreement.

How much does an IT company in Midrand charge? Show answer

Published South African managed IT rates run from about R180 to R400 per user per month (matnet.co.za, September 2026), with some providers listing R450 (MiBOT, September 2026). Buildings, branches, warehouse networks, colocation and hours of cover drive the figure. We price per user per month after an assessment and quote projects separately.

How do we switch IT companies without disruption? Show answer

Plan the handover before the old contract ends. We run discovery first, record credentials, runbooks and an asset register during onboarding, and take over on an agreed date, so nothing depends on your outgoing provider's memory. Ask your current provider for your data, credentials and documentation, which you own.

Start with an IT assessment

We document your Midrand estate, from the comms rooms to the colocation rack, and return a proposal with a price per user per month and the SLA terms in writing. Call 010 447 2445 or email info@arketechnologies.com; we aim to respond to new enquiries within one business day.

Request an IT assessment