Managed IT services in Johannesburg
An ITIL-aligned service desk, device and server management, patch management and backups, priced per user per month.
An IT company in Johannesburg for organisations, public bodies and schools
Arke Technologies (Pty) Ltd is an IT company in Johannesburg, with its head office in Greenstone Hill. We run managed IT, IT support, cybersecurity, networks, software and cloud for mid-sized and large organisations, public bodies and schools across Gauteng, under one SLA with a monthly report your board and auditors can use.
Choosing an IT company in Johannesburg
Johannesburg is South Africa's largest city and its commercial centre. Many big companies in Johannesburg keep their head offices here, from mining houses, banks and insurers to retailers and manufacturers, alongside the City of Johannesburg, the Gauteng provincial government and two large universities. Companies in Johannesburg therefore ask more of an IT company than working laptops: boards want evidence for King IV, auditors want change records and access logs, and procurement wants compliant supplier documents.
Our head office is at 8 Greenstone Place, Stoneridge Office Park, Block A North, First Floor, Greenstone Hill, Johannesburg, 1609, South Africa, in Edenvale near OR Tambo International Airport, open Monday to Friday 08:00–17:00 and Saturday 09:00–13:00 (SAST). The same company has traded since 2017, first as Fibre Boyz, an internet service provider. See where we work.
What we run for companies in Johannesburg
Cybersecurity
Microsoft 365 hardening, Entra ID governance, endpoint protection, Microsoft Sentinel, penetration testing and POPIA compliance management.
Networks and cabling
LAN and WAN design, firewalls, VPNs, Wi-Fi, and Cat6 or Cat6A structured cabling that we install, certify and document.
Microsoft 365, Google Workspace and cloud
Licences monthly or annually, migration and administration, plus AWS, Azure and Google Cloud.
Hardware
Servers, storage, workstations and network equipment from Server Hub, our trading division, configured and bench-tested before dispatch, with a local warranty on every unit.
Connectivity
Business fibre and LTE from Fibre Boyz, our connectivity division: one bill and one number for the line and its support.
Software companies in Johannesburg, and support after go-live
Buyers often hire one of the software companies in Johannesburg to build a system and a separate IT company to run it, then manage the gap between them. We do both under one contract: web applications, mobile apps and integrations with SARS and CIPC interfaces, payment gateways and accounting systems, with support after go-live on the same SLA as your devices and network. Our team built Server Hub's own commerce and quoting platform. See custom software development.
Across Johannesburg and Gauteng, from Braamfontein to Randburg
Johannesburg is several markets in one city. Companies in Braamfontein work beside the University of the Witwatersrand, the City of Johannesburg's Metro Centre and Constitution Hill, often in older multi-storey buildings where cabling routes, risers and backup power need planning before a move. The CBD holds the provincial legislature and several banks' head offices; Auckland Park holds the University of Johannesburg's main campus; Randburg and Ferndale hold office parks and family businesses.
As an IT company in Gauteng, we provide IT support services across the province under one SLA, so a Pretoria branch and a Johannesburg head office share targets and one monthly report. See Sandton, Midrand, the East Rand and Pretoria and Centurion, and further afield Cape Town and Durban.
IT services near you: compare the SLA, not the address
A search for "IT services near me", "tech companies near me" or "IT solutions near me" usually means you want someone there when it matters. "IT solutions" are simply the hardware, software, networks and cloud services an organisation runs on, and the work of choosing and supporting them.
In practice, distance matters less than the SLA. Our monitoring checks every computer every 15 minutes and logs faults as tickets automatically, and our remote-access platform runs on our own servers in Johannesburg, so many faults can be diagnosed and fixed remotely without waiting for a site visit. When hands are needed on site, the on-site policy in your SLA sets how we attend, and the incident keeps its P1 to P4 priority.
Governance, compliance and IT tenders in Gauteng
King IV. Principle 12 makes the board responsible for technology and information governance; our monthly reports give it evidence. See King IV and technology governance.- PFMA and MFMA. The City of Johannesburg works under the MFMA; provincial departments and public entities under the PFMA. We keep documentation audit-ready for both. See PFMA, MFMA and ICT procurement.
- IT and ICT tenders in Gauteng. Level 1 B-BBEE contributor, giving buyers 135% procurement recognition; the sworn affidavit, CSD supplier number, SARS tax compliance status, company documents and bank confirmation letter are available on request, and we complete SBD forms where a bid requires them. See procuring from Arke.
- POPIA. Staff, customer, learner and resident data handled to POPIA; everyone with access to your systems is bound by confidentiality and our security controls. For schools, see IT for schools and education.
- Continuity. Add users and sites under the same contract as you grow, or hand over to your own team or another provider in an orderly way: your data, credentials and documentation are yours.