Managed IT and IT support
A service desk, device and server management, patching and backups, priced per user per month.
An IT company for Benoni, Kempton Park and the East Rand
Arke Technologies (Pty) Ltd is an East Rand IT company: our head office is in Greenstone Hill, Edenvale, close to OR Tambo International Airport. We run managed IT, IT support, networks and cybersecurity for organisations, public bodies and schools in Benoni, Kempton Park, Boksburg, Germiston, Bedfordview and across Ekurhuleni, under one SLA.
Looking for an IT company in Benoni? Our head office is in Edenvale
If you are looking for an IT company in Benoni or an IT company in Kempton Park, ours is already on the East Rand. Our head office is at 8 Greenstone Place, Stoneridge Office Park, Block A North, First Floor, Greenstone Hill, Johannesburg, 1609, South Africa. Greenstone Hill is in Edenvale, beside Modderfontein and close to OR Tambo International Airport.
That makes organisations in Edenvale and Bedfordview our neighbours, but distance does not decide the service. Every client, near or far, gets the same way of working, with its own targets set in its SLA: support by phone or email, monitoring every 15 minutes, remote fixes on our own platform, and on-site visits set by the on-site policy in the contract. Our hours are Monday to Friday 08:00–17:00 and Saturday 09:00–13:00 (SAST); please call ahead on 010 447 2445 before visiting, so the right person is there to meet you.
IT support in Kempton Park, Germiston, Boksburg and Benoni
Ekurhuleni is an industrial and logistics region as much as a residential one. Kempton Park and the industrial areas around OR Tambo carry freight, warehousing and airport-linked businesses; Germiston, Boksburg and Benoni carry manufacturing, engineering and distribution; Edenvale and Bedfordview carry office parks and professional firms. IT support in Germiston or Boksburg therefore often means a factory or a warehouse as well as an office.
That changes the work. A plant network has to reach the office, the production floor and the dispatch bay, often in heat and dust that shorten the life of equipment. Wi-Fi has to carry handheld scanners through a full shift. Access points and CCTV cameras need power over Ethernet, and comms cabinets need backup power for load-shedding. And shift work means faults happen when the office is empty, which is why monitoring raises tickets automatically rather than waiting for a phone call.
We design and install structured cabling (Cat6 and Cat6A, fibre backbones, patch panels and racks), certify and document it, and set up firewalls and Wi-Fi to match. See IT for mining, manufacturing and industrial operations and structured cabling.
What we run for East Rand organisations
Networks and Wi-Fi
LAN and WAN design, firewalls, VPNs and Wi-Fi for offices, plants and warehouses.
Cybersecurity and recovery
Endpoint protection, Microsoft 365 hardening, and backups whose restores are tested.
Business software
Microsoft 365 and Google Workspace licences, monthly or annually, deployed and administered by us.
Hardware
Servers, PCs and network equipment from Server Hub, our trading division, configured and bench-tested before dispatch, with a local warranty on every unit.
Connectivity
Business fibre and LTE from Fibre Boyz, our connectivity division, trading since 2017: one bill and one number for the line and its support.
Ekurhuleni's public sector and schools
The City of Ekurhuleni is a metropolitan municipality working under the MFMA, and the region's schools answer to governing bodies and parents for every rand. We work to the procurement and reporting disciplines both expect. See IT for municipalities and IT for schools and education.
Level 1 B-BBEE contributor, giving buyers 135% procurement recognition (sworn affidavit available on request).- CSD supplier number, SARS tax compliance status, company documents and a bank confirmation letter, available on request; SBD forms completed where a bid requires them. Buy through a tender or RFQ response, or a proposal and SLA against your purchase order.
- An SLA with P1 to P4 priorities. Incidents run from P1 (critical outage) to P4 (low-impact request), with response and resolution targets matched to the business impact of downtime and agreed with you.
- A monthly service review and written report, a named service lead, change control and documented runbooks.
- POPIA for staff, learner, parent and resident data, with every remote session approved and logged.
- Continuity. You own your data, credentials and documentation, and the exit terms are in the SLA from day one.
Around the East Rand
This page covers Ekurhuleni: Edenvale, Bedfordview, Germiston, Alberton, Boksburg, Benoni, Kempton Park, Brakpan and Springs, and the industrial areas around OR Tambo. For the city to the west see IT services in Johannesburg; for head offices, Sandton; for campuses and distribution centres to the north, Midrand; for everywhere else, where we work.
