Networks
LAN and WAN design, firewalls and VPNs, Wi-Fi, and structured cabling (Cat6/Cat6A, fibre backbones, patch panels and racks) that we install, certify and document. See network infrastructure and structured cabling.
An IT company for organisations in Durban and Umhlanga
Arke Technologies is an IT company serving Durban, Umhlanga and the wider eThekwini area from its Johannesburg head office. We provide managed IT, IT support, networks, cybersecurity and cloud under one service-level agreement for companies, public bodies and schools across KwaZulu-Natal, delivered remotely on our own tooling by one accountable team.
Who buys IT in Durban and Umhlanga
Durban's economy is built around its port, South Africa's busiest container port, and the logistics, manufacturing and distribution businesses that serve it. Many of the biggest companies in Durban run depots and plants around the harbour, the South Durban Basin, Pinetown and the Dube TradePort beside King Shaka International Airport, with head offices and professional firms in Umhlanga Ridge, La Lucia and Westville.
Big companies in Durban need IT that keeps warehouses, depots and offices connected, secure and reporting in one place. Public buyers include the eThekwini Metropolitan Municipality, under the MFMA, and KwaZulu-Natal provincial departments, under the PFMA. See IT for agriculture, logistics and distribution and IT for mining, manufacturing and industrial operations.
IT support in Durban, run from Johannesburg
Arke delivers IT support for Durban organisations from our Johannesburg base: our own remote-access platform and servers, every session approved and logged, and monitoring that checks each computer every 15 minutes and logs faults as tickets. We work from a library of standard repairs, the riskier ones waiting for a recorded human approval before they run, with on-site work scoped and quoted per engagement.
On-site work in Durban is planned and agreed in your SLA. Incidents are prioritised P1 to P4, with response and resolution targets matched to the business impact of downtime and agreed per client. If you are weighing outsourced IT in Durban against an in-house team, see IT outsourcing and managed IT services.
ICT solutions in Durban: what we run
IT support and service desk
An ITIL-aligned service desk for incidents, requests, problems and changes. See IT support.
Cybersecurity
Security assessments, Microsoft 365 hardening, managed detection and response, penetration testing and POPIA compliance. See cybersecurity services.
Backup and disaster recovery
The April 2022 floods in KwaZulu-Natal showed why one copy of your data should sit outside the region. The major public clouds run their South African regions in Johannesburg and Cape Town, not Durban, so either city makes a sensible home for that off-site copy. See backup and disaster recovery.
Server rooms on the coast
Durban's humid, salty air is hard on equipment. We build server rooms to sensible standards for power, cooling, UPS and racking, and size the hardware through Server Hub (opens serverhub.co.za), our IT hardware division.
Connectivity
Business fibre and fixed LTE from Fibre Boyz (opens fibreboyz.co.za), our connectivity division, where the networks reach your address.
Tenders and procurement in KwaZulu-Natal
When eThekwini, a municipality or a KwaZulu-Natal department publishes an IT tender, we can respond with a proposal and the documents the bid requires.
- Level 1 B-BBEE contributor, giving buyers 135% procurement recognition; sworn affidavit available on request.
- Registered since 2017 (registration 2017/386810/07, VAT 4750287957): the same company and legal entity that has traded since 2017 as Fibre Boyz, now with a fresh brand and an expanded mission.
- CSD supplier number and SARS tax compliance status available on request; SBD forms completed when a bid requires them.
- Public-sector disciplines. PFMA and MFMA procurement and reporting, King IV Principle 12, POPIA and PAIA, and audit-ready documentation. See IT for municipalities and procurement and compliance.
What IT support in Durban costs
Last reviewed: September 2026.
R180–R400 per user per month
published South African managed IT rates (matnet.co.za, September 2026), with some providers listing R450 (MiBOT, September 2026).
R550–R750 ex VAT per hour
published rates for IT project work (matnet.co.za, September 2026).
The price follows your users and devices, servers and sites, the security scope, SLA targets, on-site arrangements and the term. We price managed IT per user per month after an assessment and quote project work per project. See managed IT pricing.
We also serve Johannesburg, Sandton, Midrand, the East Rand, Pretoria and Centurion, Cape Town. See where we work.