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Accounting software implementation and support: QuickBooks, Sage Pastel and Xero

Accounting software records transactions, invoices, payroll and tax so a finance team can report and comply. Arke Technologies (Pty) Ltd, in Johannesburg, selects, implements, migrates, integrates and supports accounting software (QuickBooks, Sage Pastel, Sage Business Cloud and Xero) for organisations, public bodies and schools across South Africa.

What accounting software does for a finance team

Accounting software, sometimes called accounting and bookkeeping software, keeps the general ledger and everything that feeds it: invoices and supplier bills, bank reconciliation, VAT, fixed assets, payroll and stock. For a South African organisation it must also produce VAT, PAYE, UIF and SDL figures, and records that satisfy SARS and your auditors. It is one part of our business software service.

The market has three tiers. Packages for smaller entities (Sage Business Cloud Accounting, Xero, QuickBooks and Zoho Books online, or Sage 50 Pastel on the desktop) handle one company and a modest number of users. Mid-market software such as Sage 200 Evolution adds users, branches and modules. Above that sit ERP systems, which run finance, stock and operations across groups of companies.

Two colleagues work through documents at a shared desk in a busy practice.

Accounting packages compared

We implement and support the Sage range, Xero and QuickBooks Online, and connect Zoho Books where an organisation already runs Zoho. The table shows where each package fits.

PackageHow it runsSuitsWorth knowing
Sage 50 Pastel Partner and Pastel XpressDesktop, on a PC or a serverEstablished Pastel users and entities that want data on their own infrastructureThe package many people mean by Pastel accounting software
Sage 200 EvolutionDesktop and server, multi-userMid-sized organisations with more users, branches and modulesThe step between small-business packages and ERP
Sage Business Cloud AccountingOnlineSmaller entities, branches and subsidiariesThe online successor to Sage One and Sage Pastel My Business Online
XeroOnlineOrganisations wanting bank feeds, invoicing and a large app marketplaceBasic inventory; stock-heavy organisations add an inventory app
QuickBooks OnlineOnlineOrganisations moving from spreadsheets or wanting a wide app choiceCheck early how South African payroll will run alongside it
Zoho BooksOnlineOrganisations already running Zoho CRMShares customer data with the rest of the Zoho suite
SAP Business One, Business Central, Odoo, NetSuiteCloud or serverGroups, complex stock and manufacturingERP rather than an accounting package

Accounting practices and payroll bureaux that manage many clients' compliance need practice software rather than a ledger: see AtlasOS for accounting practices, or visit the AtlasOS site  (opens atlaspractice.app).

A bookkeeper runs figures on a calculator at her desk.

Sage Pastel, explained

Are Sage and Pastel the same? Today, yes. Pastel began as a South African accounting package and is now part of Sage, so the products carry both names. Sage 50 Pastel Partner (still called Sage 50c Pastel Partner, or simply Pastel Partner) is the desktop package people usually mean by "Pastel accounts"; Pastel Xpress is its entry-level sibling, and Sage 200 Evolution the larger multi-user product.

Sage Pastel Payroll handles PAYE, UIF and SDL for South African employers, with its own update cycle for tax tables. Online, Sage Business Cloud Accounting (the former Sage One, and before that Sage Pastel My Business Online) is Sage's cloud accounting software.

We run desktop Sage company files on a managed server, on site or in the cloud, where staff need remote access, and deliver Sage Pastel training on your own chart of accounts and processes. That is workflow training, not a vendor certification course.

Two advisers review a document together beside a laptop.

QuickBooks, Xero or Sage: how to choose accounting software

The right accounting application fits how your organisation is structured and controlled; the longest feature list rarely decides it. We test each option against these questions:

  • Entities. One company, or several that must consolidate? More than a handful usually points to Sage 200 Evolution or an ERP.
  • Users and locations. Who posts, approves and reports (clerks, a bookkeeper, the finance manager, auditors), and from where? Cloud suits dispersed teams; desktop needs a server and remote access.
  • Stock. Xero inventory management and QuickBooks inventory tracking cover simple items; serious stock control needs inventory accounting software with warehouses and batches, or an ERP.
  • Payroll. In the accounting package, in dedicated payroll software, or at a bureau?
  • Integrations. Bank feeds, point of sale, e-commerce, CRM and payment gateway integration; see ERP and accounting integration.
  • Connectivity. A cloud package stops when the internet does, so plan for load-shedding with backup power and a second connection from Fibre Boyz, our connectivity division.
  • Controls and cost. Role-based access and an audit trail that cannot be switched off; subscriptions over five years plus migration, training and support.

Our comparison of Sage vs Xero goes deeper on that choice.

Free, small-business and cloud accounting software

Small businesses often start by looking for free accounting software, and free tools have a place: Wave offers a free online accounting tool, TurboCASH is open source accounting software, Odoo Community includes open source invoicing, and several cloud packages offer low-cost small-business tiers. For a sole trader, free accounting and bookkeeping software can be enough.

For an organisation with auditors, a board or public accountability, "free" usually costs more later: free tools rarely offer the access controls, audit trail, local payroll and support an audit expects, and moving years of history out is a project in itself. Small entities inside larger organisations (a subsidiary, a school's fundraising trust, an NPO programme) are usually better on the group's package. Smaller firms should read IT for small and medium businesses, which covers accounting software programs for small businesses in South Africa.

Cloud-based accounting software keeps the ledger with the vendor, reached online; desktop software keeps it on your own server. Cloud computing suits dispersed teams and removes server upkeep; desktop suits large company files, weak connectivity or policies that keep data on site.

An accountant works through paperwork at a desk stacked with client files.

Changing packages, or leaving a legacy one

Organisations change packages for many reasons: an unsupported early Pastel version, growth beyond Omni or Smart-IT accounting software or TurboCASH, Microsoft Dynamics GP (originally Great Plains accounting software), or a spreadsheet that has grown into a ledger. Moving to a supported package is a data migration project, and that is where most of the risk sits.

We map the chart of accounts, bring across opening balances and the agreed history, reconcile the new ledger to the old one, and run both in parallel before switching off. Dynamics GP users usually move to Business Central; organisations outgrowing a package may move to SAP accounting software such as SAP Business One.

An accountant uses a calculator beside client files in an open office.

How we deliver accounting software

  1. Discovery and assessment

    We document entities, users, processes, controls, integrations and the data you hold, and test the current set-up against your audit and reporting needs.

  2. Selection and proposal

    A recommended package with the reasons, its subscription or licence cost, and a scoped project plan, priced and in writing.

  3. Configuration

    Chart of accounts, tax settings, user roles and approval limits, document templates, and reports your board and auditors can follow.

  4. Migration and integration

    Opening balances and history, bank feeds, payroll, point of sale and e-commerce links.

  5. Training and go-live

    A short training programme for each role, a parallel run, then cut-over at a month end.

  6. Support

    User requests, updates, year-end tasks and backups under the SLA, with a monthly service review.

Payroll, inventory and management accounting

  • Payroll software

    Sage Pastel Payroll and other small business payroll programs cover PAYE, UIF and SDL for many employers; larger organisations need payroll with HR, leave and approvals.

  • Inventory

    Sage 50 Pastel Partner and Sage 200 Evolution give stronger stock control than the cloud packages; warehouses, batches and serial numbers belong in an ERP.

  • Invoicing

    Invoicing in Xero, Sage or QuickBooks with your branding, payment links and statements.

  • Management accounting

    Budgets against actuals, cost centres and departmental reports. The management accounting software inside most packages is limited, so we build reporting on top with Power BI.

  • Bank feeds

    Automated feeds where your bank and package support them, with rules that keep reconciliation current.

What accounting software costs, and what drives it

  • Subscriptions or licences. Cloud packages charge a monthly subscription, tiered by users or features; desktop packages add server, backup and upgrade costs.
  • Users and modules. Payroll, inventory, multi-currency and extra users each add cost.
  • Migration and integration. Several entities, years of history, untidy data and each bank, point-of-sale or e-commerce link add time.
  • Training and support. Budget for both at go-live and at every year end.

Published hourly rates for IT project work in South Africa run from about R550 to R750 ex VAT (matnet.co.za, September 2026). We quote implementation per project after scoping, and ongoing support within a managed IT contract or as agreed in the SLA.

Last reviewed: September 2026.

Governance, controls, procurement and continuity

  • Governance and reporting. A named service lead, an agreed escalation path, change control over the chart of accounts, user roles and integrations, and a monthly service review with a written report.
  • Segregation of duties. The person who loads a supplier's bank details should not release the payment. We set roles and approval limits to match your delegation of authority, and protect finance mailboxes against invoice fraud with email security.
  • Audit trail and POPIA. Audit logs stay on, periods lock after close, and records are kept for the periods the law sets (generally five years under the Tax Administration Act and seven under the Companies Act). Payroll and debtor records hold personal information, so access is role-based and logged, and backups are encrypted.
  • King IV, PFMA and MFMA. Boards need assurance under King IV Principle 12 that financial systems are governed, and PFMA entities need audit-ready records and documented controls, which we configure and write up. Municipalities need systems that comply with mSCOA, which general packages are not built for; there we help with integration, reconciliation and reporting. See IT for municipalities.
  • Procurement. Arke Technologies is a Level 1 B-BBEE contributor (135% procurement recognition; sworn affidavit available on request); company documents, our CSD supplier number and SARS tax compliance status are available on request. Buy by proposal and SLA, purchase order or tender response; see procuring from Arke.
  • Continuity. A certified team works remote-first under one SLA, so one service covers a head office and its branches. Company files, administrator logins and backups stay yours. If you change provider, we hand over credentials, integration documentation and the chart-of-accounts mapping.

Frequently asked questions

Are Sage and Pastel the same? Show answer

Yes, today they are one family. Pastel began as a South African accounting package and is now part of Sage, so its products carry both names: Sage 50 Pastel Partner and Pastel Xpress on the desktop, Sage 200 Evolution for larger multi-user needs, and Sage Business Cloud Accounting online. Many people still say "Pastel" for any of them.

What is Sage 50c Pastel Partner? Show answer

Sage 50c Pastel Partner is the cloud-connected generation of Pastel Partner, Sage Pastel's desktop package for small and mid-sized organisations. It runs on a PC or server, keeps the company file on your own infrastructure, and covers the ledger, invoicing, stock and VAT. It suits established Pastel users; dispersed teams often prefer an online package.

What is the recommended accounting software for a small business in South Africa? Show answer

The recommended accounting software for a small business is the one that handles its VAT, payroll and bank feeds, and that its accountant can work in. Cloud packages such as Sage Business Cloud Accounting, Xero, QuickBooks and Zoho Books suit many small entities, and desktop Sage 50 Pastel suits established Pastel users. We recommend after a quick assessment.

Is there free accounting software for small businesses in South Africa? Show answer

Yes, with limits. Wave offers a free online tool, TurboCASH is open source, Odoo Community includes open source invoicing, and some cloud packages have low-cost entry tiers. Free tools rarely include South African payroll, role-based controls, an audit trail an auditor will accept or local support, so organisations with auditors or a board usually outgrow them quickly.

Xero or QuickBooks: which is better? Show answer

Neither is better for everyone; the choice usually comes down to integrations, your accountant's preference and how local payroll will run. Both are cloud accounting software with invoicing, bank feeds and reporting. We test them against your bank, payroll, point-of-sale and e-commerce systems, and weigh both against Sage, whose Pastel range began in South Africa.

Can you migrate our data from Pastel to Xero or another package? Show answer

Yes. We map your chart of accounts, move customers, suppliers, stock items, opening balances and the agreed years of history, reconcile the new ledger to the old one, and run both in parallel before switching over. The same method applies whether you move from Pastel to a cloud package, up to Sage 200 Evolution, or off an older package.

Do you provide Sage Pastel training? Show answer

Yes, for your own team on your own data. Our Sage Pastel training covers the tasks each role performs (capturing, reconciling, month-end, VAT and reporting) using your chart of accounts and processes. It is workflow training, not a vendor certification course, and it comes with written procedures your team keeps and updates.

Choose, move and run your accounting software with one team

Tell us your entities, users and current package. We will recommend the software, the migration plan and the support scope, in writing and priced, before you commit.